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Core Concepts

The core architectural principles that shape the etg24 developer platform. These fundamentals apply to both REST and MCP integrations.

Platform Architecture

  • CQRS — strict segregation: queries retrieve data, commands mutate state
  • Full API coverage — comprehensive API parity with the web and mobile applications
  • Intelligent & semantic search — hybrid keyword and vector retrieval across documents and property data
  • Performance & scale — cloud-native elasticity engineered for heavy enterprise workloads
  • Webhooks — real-time event streaming for properties, units, and contacts

Trust, Governance & Safety

Identity & Access Control

Data Formats & Classification

  • HTML content — rich text sanitization allowlist and defensive formatting rules
  • Document types — machine-readable document classification and dynamic category mapping