FAQ
How do I rotate an API key?
There is no rotation endpoint. Rotation is: create a new key with the same agent name, point the agent at it, disable the old key. See Key lifecycle.
Can I group several keys under one agent?
Not today. Keys are managed individually; grouping per agent is on the roadmap. Each key is still individually traceable to its agent.
Which permission scopes exist?
Read-only (queries only), write access scoped to specific capabilities, and destructive actions gated separately. Read Permission scopes for the full picture.
What can an agent act on behalf of?
On behalf of a person (a staff member) or on behalf of the company itself — chosen at key creation time. In other words: keys are user-bound or tenant-bound. See Identity & delegation.
What happens if an agent deletes the wrong data?
Find the change in the log, disable the agent key if needed, and roll back. Deletes are soft deletes almost everywhere, so agent mistakes are reversible. See Rollback.
How do I get the available document types?
Query the V2 endpoint GET /propertymanagement/v2/query/documents.typemappings. It returns the document types valid for your portal with their node types and categories — deprecated types are excluded. See Document types.
Is the V1 API deprecated?
Yes. The Property Management API V1 is deprecated and will be disabled on 01.01.2027. Migrate your integration to V2 well before that date. See V1 deprecation & sunset.
Are there rate limits?
There are no fixed per-endpoint quotas today. The platform is built for high-volume workloads. If you plan a bulk migration or high-volume automation, contact us first — limits may apply selectively in the future. See Rate limits.
Is there an SDK?
No SDK exists today — you use the HTTP API directly, plus the MCP server for agents. Copy from the code snippets to get going.
How do vendors get an integration?
Vendors do not self-register. Contact us with the checklist from For vendors & partners — we onboard partners through a structured integration process.
How do I get MCP access?
Sign up as a customer — the free enterprise tier includes MCP access. Create a key, connect your MCP client, and start with Why MCP on etg24.
What webhook events can I subscribe to?
Created, updated and deleted events across the core entity types — including objects, units and contacts. The catalogue grows as the platform grows: query GET /propertymanagement/v2/query/webhooks.eventTypes for the current list, and see Webhooks for setup.
How much volume can the platform handle?
It is built for high-volume workloads — e.g. bulk-uploading on the order of 10,000 documents in an hour. For large workloads, contact us so we can confirm the plan. See Performance & scale.